If you are looking for Allied Health Business Management Software - you have come to the right place
Contact us for a free review of what you do and how we can help you to simplify your business and get on a platform for growth.
Simplify the process of booking multiple services with your customer all in a single pass
Enter their phone number or name : the POS will display all completed treatments and bookings without deposits and prescriptions.
From here you can modify any future session dates or therapists, add multiple new future sessions through a simple wizard, scan products from the shelf and be alerted of information to provide them
Customers can Bulk Buy therapies or even bundles of therapies to get a discount and keep them loyal to your business
Scan their healthcare card to receive benefit and then complete using a combination of credit cards and cash payment.
When a customer calls, walks in or finds you on the internet they want to confidently book some sessions
Using their specific pricing or using the bundle components they previously purchased.
The clinic dashboard filter by phone number or name finds the booking and it can be moved or modified (change of time or date) easily if required.
A button press indicates the customer has arrived and the Therapist portal shows the customer as ready and waiting. When the Therapist is ready they can review the patient history and completed checklists then go and pickup the patient.
The Therapist may complete a checklist taking patient notes during or after the session, and choose physical products that should be found for them as they leave by the concierge at the POS. The Therapist can also book their next visit directly in their portal.
A Naturopath may make up a custom mix for the customer that can be recorded and priced so the POS has the correct amount to charge and also the recipe is available for next session if required.
The customer then moves to the reception where the physical products are found and scanned, the health card / medicare card is presented, the final amount to be paid is calculated and the payment taken from their card and sends them a receipt.
Therapists come in a number of forms
Employees of the business working for a combination of a wage and per session payments. Effectively being paid a commission for completed therapy sessions. They may also be interested in some commission for prescribed products or off the shelf products they recommend to their customers..
Contractor employees or companies are similar to Employees with a mix of fixed cost and variable based on the session.
Room Renters (individuals or companies) - pay rent and expect to collect the majority of the funds paid by customers for the therapies they provide - again a commission based calculation.
Non - therapist staff - Concierge Style
Clinics normally require one or more non therapist staff members to greet customers, sell products off the shelf and manage customer visits of non therapy rooms (eg Sauna) or minor therapy rooms where on the job training is all that is required (eg facial cryogenics is a 30 min online course). It is motivating to provide some commission based income to these staff based on products or therapies they are able to sell.
Commission Calculator
Commission plans involve linking the $ collected by product category to the person that made the sale in the first place. Multiple plans can be defined and multiple individuals can be linked to one plan. Where a Room Renter company has individual therapists = the room renter company is considered to have earned the commission and documentation is provided to them to enable them to appropriately distribute the funds.
If a customer books by talking with their therapist, or online, via phone or in store - the system can easily take their credit card payment (payments are passed directly to a payment gateway and no credit card information is stored in they system).
Yes a therapist can book any therapy you offer using the customers credit card details to collect deposit or final payment.
A Room Renter that books their own sessions online can also remove the deposit requirement for their customers.
Room renters can also take payment directly off system if they prefer to keep their cashflows separate and not via your business.